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Thread: Disk Read Error Repair Guide

  1. #1
    strey101 Guest

    Default Disk Read Error Repair Guide

    Welcome to the Disk Read Error Guide. This is a guide to help you fix, and figure out, what may be causing you a DISC Read Error. The purpose of this guide is to help you Understand what a Disc Read Error is, and what possible things may be done, to prevent a Disc Read Error.

    So before you make a new post, please check out this Guide, to see if your problem is being covered. If your problem isn't covered in this guide, please keep all Disk Read Error's in this thread, so we don't have a bunch of new threads about the same issue. Also, I then can add your problem, and possible fix, to the guide.

    Table of Contents:

    What is a Disc Read Error
    What causes a Disc Read Error
    What Can I do, to fix my Disc Read Error

    What is a Disc Read Error?

    A Disc Read Error (DRE) is an error found when your PlayStation 2 has trouble reading DvD's, PlayStation 2 games, Psone game's, and Cd-Rom's.

    __________________________________________________ __________________________________________________ _________________________________

    What Cause's Disc Read Error's

    There are many different factors on what could cause a DRE.

    1. Games, Cd's, DVD's, Cd-Rom's all could be scrached up to much, for the PlayStation to be read them

    2. Your PlayStation could be to Dirty! Meaning, dust, hair, dirt, water, soda, anything that may have gotten into your PlayStation system, causing your laser/lens no being able to read the Disc correctly.

    3. Your PlayStation laser-lens could be out of line. This happens if your PlayStation has been droped, kicked, wacked around. Really, and physical abuse. For those of you that don't know what this means, here is a quick over view. Your playStation laser is on a track. When your system is on, the laser slides back and forth to read what ever disc you may have in the system at that time. So physical abuse could cause the laser to get off track.

    4. Your system's laser, or DvD player might just be broke. This could happen if it has taken in to much physical abuse, or just a random occurrence.

    __________________________________________________ __________________________________________________ _________________________________

    What Can I do, to fix my Disc Read Error

    If you think, that one of these problems might be giving your DRE's, then this next section is here to help you.

    1. This problem is simply fixable. All you need to do, is either run your disc through a disc cleaner, or get your disc refurbished. You can easily get your disc refurbished at either Gamestop, Eb Games, Best Buy if I remember does them. Or any computer store. Or, you can simply just buy a new Game, Cd, or DVD

    2. There are few different ways, to help fix your PlayStation system, that is giving you Disc Read Errors from your system being dirty.

    A. You can simply run a Laser-Lens Cleaner through your PlayStation System. This will remove any dust, hair, or dirt, that may be blocking the laser-lens to be able to read your disc correctly.

    B. You can use a Air Duster to blow out where you disc goes into your system. This could blow away any dust, dirt, or hair that may be trapt in the DVD player of your system.

    C. If you want to open up the PlayStation system yourself, to really give the laser-lens, and DVD player a good cleaning, you can FOLLOW this Guide I found. (This is one guide I have shown many users, and all have used and loved the guide) Remember, if you open your PlayStation system, this will void any warranty that your system may still have. It may even prevent sony from fixing your PlayStation system, if you should choose to have them fix it. (Please read on how to have sony fix your Playstation in 2. D. in this section of the guide.) Altho, I have sent sony a PlayStation of mine that I have opened up myself, and broke the warranty sticker that is on the system.

    D. You can simply call SONY. (PlayStation Support: 1-800-345-SONY) You just simply call that number, and just listen and tell the operator that you are talking to, what is going on with your system. They will then over the phone, try and help you figure out what the error is, and even try to help you fix the problem right then and there over the phone. Or they will ask you to send in your PlayStation system so they can further look at what may be causing yoru problems. Once they figure out what is causing you problems, they will go ahead, and fix the problems. If your system is still under the Sony One Year Warranty, you will have NOT be charged for the repairs. However, if your system is past the Warrany, they still will fix your system. Sometimes they WILL charge you, other times they might fix your PlayStation system for nothing!

    3. You can try and fix your laser by visiting this GUIDE. Remember, if you open your PlayStation system, this will void any warranty that your system may still have.

    4.If your PlayStation's DVD player, or lens is broken. Then you can either send your system into SONY to get it fixed. Or buy a new DVD player, or lens and repair it yourslef.

    __________________________________________________ __________________________________________________ ___________________________________


  2. #2
    strey101 Guest

    Default Re: Disk Read Error Repair Guide

    Tools Checklist
    Recommended tools:

    2 x phillips screwdrivers: one is about "normal" sized, one is "very small"
    (a pocketknife or small flathead may be used in place of the smaller phillips)
    Q-tips or cotton swabs
    rubbing alcohol or static free cleaner
    a marker or felt-tipped pen
    compressed air to clean the inside of the PS2
    It might also be a good idea to have an original Playstation game, two Playstation 2 games (one with blue bottom, one with silver bottom), and one DVD movie. These will be used for testing to be sure you've completed the repair correctly.
    Be sure you have at least one game to test with so you won't have to disassemble the console again later.


    Disassemble the Playstation 2


    1. Unplug the power and A/V connector from the back.
    2. Remove all controllers and memory cards.
    3. On the rear of the console, cut along the crack of the warning sticker, or remove it entirely.



    4. Turn the unit upside-down and locate the screw covers. These are tiny (1cm x 1cm) squares. Older models have 8. Newer models have 12: 4 are offset on the ridge area toward the front of the console.



    5. Pry these covers out by their corners with a small flathead, knife, or fingernail. Set them aside.
    6. Remove the 8 or 12 phillips-head screws under the feet.
    7. Rotate the top cover upward toward the front of the console. BE CAREFUL! If you meet resistence, check that sticker in the back. DO NOT RIP the cable that leads from the cover to the base. If this cable rips, your PS2 is probably as good as dead.
    8. Remove the tape (yellow arrow in picture below) that holds the cable.
    9. To completely separate the cover from the base, you need to remove the Power/Eject switch from the cover. To do this, put a flathead screwdriver or knife blade between the plastic switch and the cover (there's a tiny slot where you can fit one), then gently pry upward (away from the cover). Once it pops out of place, slide it toward the back of the cover to remove the switch. This is not necessary, but is recommended to be sure you don't ruin this fragile cable.



    10. Remove the 4 small screws on the disc tray cover (red arrows below) with either a small screwdriver or a knife if you don't have one.



    11. Lift the disc tray cover off and set it aside. Some models may require additional screws to be removed to remove the disc tray cover.

    The disassembly process is now complete. Put all those screws somewhere safe and let's continue.

    Clean the Inside
    Since you're going to clean the laser lens last, it's probably a good idea to clean all the junk out of the case while it's disassembled. You'll probably find some hair if you have pets, lint, fuzz, and lots of dust inside, depending on the console's age.

    Using compressed air preferably, clean out the following areas:
    • Cooling fan (at back of the console)
      Controller and memory card slots
      Area around the battery, to the right side of the tray if looking at the front (*** If you remove the battery, you must reset all system settings. If your system is not saving such settings, clean the terminals to the battery with alcohol and scrape them clean. If that fails, replace the battery).
      Under and on all heatsinks
      Top cover of the console on the inside
      Under and over the disc tray
      Next you should clean the laser lens.


    Clean the Laser Lens

    Use a clean Q-tip or cotton swab to clean the laser lens. Dip it in rubbing alcohol (the less water/higher alcohol %, the better) and gently dab it onto the lens. Do this a couple times, or even *very* gently move the swab across the lens. Let it dry for a few minutes before you power on the PS2.



    Adjust the Angle of the Disc/Laser

    Most Disc Read Errors can be fixed by adjusting the angle between the laser and the disc. This step is essential to the repair but can only be performed on older PS2s.

    To adjust this angle, we'll use the white gear at the rear of the disc tray. You can barely see it with the disc tray closed, so plug in the Playstation 2's power connector and eject the disc tray. Turn off the Playstation 2 from the rear power switch once it's been opened.

    Using a felt-tipped pen or marker, put a line on the gear where it meets the metal notch, so you can always return to this spot if you have problems later.



    Since the base angle is already recorded, you can now freely spin the gear and observe how the angle of the disc changes to and from about a 10º offset. Set it back to the base point where you marked it. Rotate the disc about 20º or 1/16 of a turn clockwise. You should then test the setting as mentioned before reassembling the console.

    Another Method to Fix Disc Read Errors

    If your PS2 has a bronze or copper cog next to the white gear, you'll need to follow the other repair process mentioned below and/or disable the motor that rotates this cog, as it will reset the position of the white gear, causing your efforts to have been in vein. I have not verified this technique, but it can apparently be disabled by disconnecting an orange power ribbon on the backside of the DVD disc tray. It may require additional disassembling of the PS2. This cable has no purpose except to reset the position of the gear. Thanks Josh Boston for the tip!


    There is a different trick to fix this problem which works on all mdoels, passed onto us by Ari Vuorela, aka Thuuning, a veteran PS2 technician.

    Ari explains that the reason for disc read errors is often not the white gear's position, but it's shape and dirt on the lens. He states that as time wears out the unit, the gear tends to bend, creating major problems. Additionally, the lens iself's movement and position may be part of the problem or the lower part of the lens is dirty. Ari's technique for repairing the PS2 is actually quite easy and can be applied if the fix we mentioned above does not work perfectly.

    Here's the gist of Ari's e-mail (translated as best we could):

    1. The white plastic gear that moves the laser must make contact with the "motor". A bad contact here can cause disk read errors. Sometimes it looks Ok, but you may need to remove the lens and bend the white gear for good contact.
    2. The two rails on which the lens move must be very slippery - which can be lubricated with cooking or motor oil. Usually the holes where the rail is (on the right side of the lens) are dirty or you have to bore then out slightly, making the holes bigger.
    3. The lens uses little torx screw (black) that move the lens up and down on the rail. Usually the lens is too high and requires adjustment.
    4. Take the lens off these 2 rails and take the black plastic cover off. Turn the lense upside-down and you'll find there are 2 screws (silver, phillips or torx) that you have to remove to take the upper little lens off.
    5. Then you'll see a larger lens that is usually very dirty (this lens is a mirror to light). If that's dirty, it will give a disk read error. You'll have to take the little electric board off that you see on the other side of the big lens-mirror. It's probably dirty too, so clean it. Alcohol should work OK for this task.
    6. The lens bottom has 2 + 2 screws. You move the upper "little" lens up-down-left-right (this may require a special screwdriver)
    7. The motor "rail" that moves the lens must be very clean and oiled and the 2 rails too.

    PS - The secret that makes the PS2 work is that bigger lens under the little lens (the bigger is unknown to most and becomes very dirty).

    Usually you don't have to move this white gear at all.

    Test The Console

    Reconnect the power and A/V connectors if they are disconnected. Plug in a controller to the front of the Playstation 2. Put the disc tray cover over the plastic alignment pieces and apply some pressure to the top (not much, just a bit to ensure the disc will seat correctly). It should snap into place and lock the disc in.



    Open the tray if it's not already open, and put in a game that's given you problems in the past with DREs or load errors (in my case, Grand Theft Auto: Vice City). Close the Playstation 2 and access the Browser screen to view if the disc was correctly located.



    Try out an original Playstation game if you have any and at least one DVD movie. Also try other PS2 games - at least one with a blue underside as well as one that's silver. If you still have problems with one of them, adjust the gear a little more until you find the right angle that works with all of your games and movies. I recommend shutting off the Playstation 2 between each adjustment.

    You will probably need to adjust this gear several times to in order to find the perfect spot. Once you find this spot, add a second line to your gear with the marker, but distinguish this line so you'll always have that perfect spot marked. You may need to re-adjust it in a few months or if problems return.

    I believe some of the PS2s had two gears instead of one, or a different type of adjustment. These gears do essentially the same thing - try playing around with it and make your PS2 work. If you discover some tips to make your PS2 work that aren't mentioned here, please let me know so I can share the information with others in your predicament.

    A Couple More Checks / Fixes

    While the system is disassembled, be sure to check to see if any wires or connectors are loose. Just tug on them gently and see if they come loose. DO NOT TUG ON THE POWER/EJECT CABLE. Also, if you're having problems with an especially loud open/close mechanism, check the tracks to be sure they're especially clean. The rods that the disc tray slides on are often dirty and can be cleaned with alcohol and a q-tip. Once cleaned, it would be a good idea to lubricate the rods with WD40, cooking oil, or another lubricant, but use a Q-tip when doing so to be sure you do not get the laser dirty. Also lubricate the path that the laser lens moves on - this is essential to longterm functionality.

    If none of the fixes outlined here helped your disc read errors, you may need to calibrate the laser using an oscilloscope.

    Reassemble the Playstation 2

    1. Once you've thoroughly tested the PS2, reassemble it in the reverse order you disassembled it:
    2. Replace the disc tray cover and tighten its 4 tiny screws.
    3. Reattach the tape to the top of the tray cover.
    4. If it was removed, reinstall the Power/Eject switch by pushing it forward at a 45º angle, over the tab that it locks into. The Power (labled "Reset") part goes toward the top of the cover. Gently push down on the plastic onto the cover. A screw fully secures it later.
    5. Slide the cover on from the front (using the same angle from its removal), being sure it clears the memory and controller slots.
    6. From the bottom, reinsert and tighten the 8 (or 12) screws (the shorter screws go on the shallow side, away from the power connector).
    7. Put the square screw covers back on (the rubber feet go at the corners touching the ground).
    8. Reconnect your A/V and power connectors, controllers, and memory cards.
    9. Play your favorite game!




    Conclusion

    Hopefully these tips will help you eliminate Disc Read Errors and breathe some new life into your PS2. I've used this process to fix many Playstation 2s in the past so I know it works. Don't be afraid to give it a shot - what do you have to lose?

    Good luck, and thanks for reading!




  3. #3
    T D
    T D is offline Senior Member High Lander
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    Default Re: Disk Read Error Repair Guide

    Yes I know this isn't your tutorial but +K for posting it.

    In fact... it deserves a sticky! Congrats!

  4. #4
    strey101 Guest

    Default Re: Disk Read Error Repair Guide

    I know I didnt say that it was mine

  5. #5
    T D
    T D is offline Senior Member High Lander
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    Default Re: Disk Read Error Repair Guide

    Quote Originally Posted by strey101
    I know I didnt say that it was mine
    Yeah lol I caught on to that

    Just try and give creds next time to who made it, they probably deserve it if it's a long tutorial.

    @below post, fair enough

  6. #6
    strey101 Guest

    Default Re: Disk Read Error Repair Guide

    yah I would have but it didnt say who wrote it I found it on another site

  7. #7
    gamefreak2013 Guest

    Default Re: Disk Read Error Repair Guide

    cool post. helpful

  8. #8
    Dudeonline Guest

    Default Re: Disk Read Error Repair Guide

    Awesome tut.I used this on my old original Ps2 and it worked for a while, but It was ready to bite the dust anyway. +K.

  9. #9
    lvscdj Guest

    Default Re: Disk Read Error Repair Guide

    thanks it worked for me
    :ThAnKs:

  10. #10
    rajath_shetty87 Guest

    Default Re: Disk Read Error Repair Guide

    i have a problem with my PS2. when the game loading, the game will pause and automatically it starts within few seconds. while playing the burnout revenge game it pauses between the game. can you specify what problem it has.

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